The expectation was to work in such a way, so as to lead … however most of them are still dealing with the leads… Too many leads and no leader. No way but only the high performance culture can make this an A-Team.
This is not the fault of one person or one team. The Big challenge to the management is “How can we translate the Vision into individual actions?”. Serious. This is a serious challenge.
IT Operations, and in general any operations in service delivery need standards. Standards, processed and defined. The common language of ITIL and smart people who understand business, technology and processes. People who are charged with innovation and are always ready for new ideas. This is how the milk of creativity boils and innovation surfaces at the floating layers. But if there is no fire, milk is still cold calm, no matter how long it is out and around.
There is gravity and we must understand. Vision is like a collective mass. If Vision is defined and well understood, the gravity of Vision hold people with common terms. Sometimes the defined Vision is not well translated by the leaders, and in that case selfish people are seen. They push their juniors to come in front to show the act of red-tappism. We call it “Laal-Feeta-Shahi” in Indian terms.
They are cunning, stupid minded and shit. You can easily smell them out. They talk and talk. They expect bureaucratic loyalty. The hindi “Jee-Hazoori“. They demand respect all the times. You must prefix with a “Sir” or suffix with “Sahab“. This is how the culture is and the malnutrition of mind have made them so. They have never experienced the open free air. A long time slavery still has the effect. A healthy and free mind can attract ideas and deliver quality; parasites of deep shit can not appreciate the healthy breeze,
A second level managers band should never work on people affairs and work supervision. This is the task of immediate managers. To my understanding work supervision is not the job of any manager. If you supervise the work of your employees, you have failed your manager job. How can you ensure that you supervise excellence and let employee manage their work? This may be Greek, but if you talk being manager, you must posses something harry potter with you. No no no. You see i control people, i can approve, reject the leaves, i can decide the ratings and band, so i am a manager. So, you better grow, have healthy mental diets and wait till time proves you wrong.
The cancer of “babu-giri” and judging people based on their designation will never allow freshness in the team. So the delivered recipe will never be that tasty and healthy. For that if you need a soup that sets the mood of dinner, you must look upon the harvesting process as well.